Refund & Exchange Policy

No Refunds or Exchanges: At La'Vella Hair Extensions, we prioritize the hygiene and quality of our products. Due to the nature of our hair extensions as a hygienic product, we maintain a strict no refund and no exchange policy.

Policy Details:

• Order Finalization: Once your order is placed and payment is processed, it cannot be refunded or exchanged. This policy is applicable regardless of the shipment status of the order, whether the package has been opened or if the hair has been unused.
• Hygiene First: By purchasing from us, you acknowledge and agree to these terms, ensuring that all products remain hygienic and safe for all our customers.
• Installation and Additional Costs: La'Vella Hair Extensions is solely a retailer. We are not responsible for any additional costs related to the installation of the products, nor can we offer discounts or refunds related to appointment rescheduling.

Supporting Our Growth: As a rapidly growing small business, we greatly appreciate your support and understanding of our policies designed to maintain the highest standard of product integrity and customer safety.

For any questions or concerns about this policy, please feel free to contact our customer support team.