Terms and Conditions for La'Vella Hair Extensions
Overview These Terms and Conditions govern your relationship with La'Vella Hair Extensions website, available at www.lavellahair.com ("the Site"), operated by La'Vella Hair Extensions ("us", "we", or "our"). Please review these Terms and Conditions carefully before using the Site. Your access and use of the Site are conditioned on your acceptance of and compliance with these terms. By accessing or using the Site, you agree to be bound by these Terms.
Purchases When you make a purchase through the Site, you may need to provide certain information relevant to your purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent that:
- You have the legal right to use any payment method(s) used in connection with any purchase;
- The information you provide us is true, correct, and complete.
We reserve the right to refuse or cancel your order at any time for reasons including product unavailability, errors in product descriptions or prices, or errors in your order.
Returns and Refunds Due to the hygienic nature of our products, we do not accept returns or exchanges unless you receive a defective product. If you believe your product is defective, please visit our Defective Product Claim page for detailed instructions on how to file a claim.
Shipping and Delivery
- Orders typically process within 2-7 days, depending on order specifics. Delivery via FedEx generally takes an additional 2-3 working days.
- We are not responsible for delays caused by customs inspections or the shipping carrier.
Defective Product Claims
- Claims must be made within 30 days of receipt.
- Any product alterations or use of non-La'Vella products in conjunction with our products will void a defective product claim.
- You must return at least 50% of the product for inspection to process a claim.
Intellectual Property The Site and its original content, features, and functionality are owned by La'Vella Hair Extensions and its licensors and are protected by copyright, trademark, and other laws.
Links to Third-Party Websites Our Service may contain links to third-party websites or services that are not owned or controlled by La'Vella Hair Extensions. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Termination We may terminate or suspend your access to the Site without prior notice or liability, for any reason whatsoever, including breach of Terms.
Governing Law These Terms shall be governed by the laws of United States without regard to its conflict of law provisions.
Changes We reserve the right to modify these Terms at any time. We will provide notice of any major changes.
Contact Us For any questions about these terms, please contact us via the 'Contact Us' link on our website.